Terms of Service

Terms of Service
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Overview
This website is operated by Lunara. Throughout the Site, the terms "we," "us," and "our" refer to Lunara. By visiting our Site or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, including any policies referenced on this Site.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to you.

Section 1 - Eligibility and Acceptable Use
By using this Site, you confirm that you are at least the age of majority in your place of residence, or that you are using the Site with proper consent and supervision where required by law. You may not use our products or services for any illegal or unauthorized purpose, and you must not transmit any worms, viruses, or malicious code.

Section 2 - General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason permitted by law. You understand that content you submit, excluding payment information, may be transferred over various networks and adapted to technical requirements. Payment information is always handled through secure payment processing systems.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

Section 3 - Accuracy, Completeness, and Timeliness of Information
We do our best to ensure that information on this Site is accurate and up to date, but we do not guarantee that all content is complete, current, or error-free. Product descriptions, availability, pricing, shipping times, and other content may be updated or corrected at any time without prior notice.

Section 4 - Products and Pricing
Certain products may be available exclusively online and may be offered in limited quantities. We make reasonable efforts to display product details, images, and colors as accurately as possible, but we cannot guarantee that your device display will reflect them perfectly.

All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

Section 5 - Orders, Billing, and Account Information
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear to be placed by dealers, resellers, distributors, or parties engaged in suspicious or fraudulent activity.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store. You agree to promptly update your information so that we can complete your transactions and contact you when necessary.

Section 6 - Shipping, Returns, and Exchanges
Shipping times are estimates and may vary depending on destination, carrier performance, customs, or other factors outside our control. Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Section 7 - Third-Party Tools and Links
We may provide access to third-party tools, services, or links that we do not monitor or control. We are not responsible for third-party materials, websites, products, services, or transactions. Your use of third-party tools or websites is at your own risk and subject to their own terms and policies.

Section 8 - User Comments and Submissions
If you send us feedback, suggestions, reviews, ideas, or other submissions, you agree that we may use, edit, copy, publish, distribute, and display such content without restriction, except where prohibited by law. You are solely responsible for the content you submit and must ensure that it does not violate any law or third-party rights.

Section 9 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

Section 10 - Errors, Inaccuracies, and Omissions
Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice.

Section 11 - Prohibited Uses
You may not use the Site or its content:
- for any unlawful purpose;
- to violate any applicable law or regulation;
- to infringe upon our intellectual property rights or the rights of others;
- to harass, abuse, insult, harm, defame, intimidate, or discriminate;
- to submit false or misleading information;
- to upload or transmit malware or malicious code;
- to collect or track the personal information of others without authorization; or
- to spam, phish, scrape, crawl, or interfere with the security or operation of the Site.

We reserve the right to terminate your use of the Service or Site for violating any prohibited use.

Section 12 - Disclaimer of Warranties and Limitation of Liability
To the fullest extent permitted by applicable law, the Service and all products delivered through the Site are provided "as is" and "as available" without warranties of any kind, either express or implied.

Lunara shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Site, except where such limitation is not permitted by law.

Section 13 - Indemnification
You agree to indemnify, defend, and hold harmless Lunara and its affiliates, partners, service providers, employees, contractors, and agents from any claim or demand arising out of your breach of these Terms, your violation of any law, or your infringement of any third-party right.

Section 14 - Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.

Section 15 - Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to this page. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.

Section 16 - Contact Information
Questions about these Terms of Service should be sent to:
lunaraelegantstore@gmail.com