Privacy Policy
Privacy Policy
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This Privacy Policy describes how Lunara ("we," "us," and "our") collects, uses, and shares your personal information when you visit, browse, or make a purchase from our website (the "Site").
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device and your interaction with the Site. This may include your web browser, IP address, time zone, cookie data, pages viewed, products viewed, referring websites or search terms, and how you interact with the Site. We refer to this information as "Device Information."
We collect Device Information using cookies, log files, web beacons, tags, pixels, and similar technologies used to improve site performance, measure marketing effectiveness, and personalize your experience.
When you make or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."
When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
- process and fulfill your orders;
- arrange shipping and provide order confirmations;
- communicate with you about your order or customer support requests;
- screen orders for potential fraud or risk; and
- send you marketing communications, where allowed by law or where you have chosen to receive them.
We use Device Information to:
- detect and prevent fraud or misuse;
- improve and optimize the performance, usability, and content of the Site;
- understand how visitors interact with our store; and
- evaluate the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We may share your Personal Information with trusted third parties that help us operate our business, such as Shopify, payment processors, shipping providers, analytics providers, and advertising partners. We may also share your information when required to comply with applicable laws, regulations, legal requests, or to protect our rights.
Shopify hosts our online store. You can read more about how Shopify uses your personal information at:
https://www.shopify.com/legal/privacy
Behavioral Advertising
We may use your Personal Information to provide you with relevant advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising through the settings of the advertising platforms you use or through industry opt-out tools where available.
Your Rights
If you are located in the European Economic Area, the United Kingdom, or another region that provides similar rights, you may have the right to access, correct, update, restrict, or delete your Personal Information. You may also have the right to object to certain processing activities or request data portability, subject to applicable law.
If you would like to exercise any of these rights, please contact us using the contact details below.
Please note that your information may be processed outside your country of residence, including in the United States, Canada, and other countries where our service providers operate.
Data Retention
We keep Order Information for our records unless and until you ask us to delete it, unless we are required to retain it for legal, tax, accounting, fraud prevention, or legitimate business purposes.
Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, legal requirements, or regulatory obligations. The most current version will always be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, would like to make a request regarding your Personal Information, or would like to submit a complaint, please contact us at:
Email: lunaraelegantstore@gmail.com
Address: RUA MARECHAL FLORIANO PEIXOTO, 1500, Cuiabá, MT, 78043395, Brazil